Holiday Inn Express Hotel & Suites Ottawa West-Nepean, an IHG Hotel

I like the location of this Hotel. Staff were all very pleasant and helpful. My room was just lovely,....I was actually given a King suite....(rather than normal King) which was the first time I have ever had that happen. It was very much appreciated, because I did not expect it. So the suite was lovely and I was very grateful to have been extended that little luxury.

This property is a gem! Check-in was easy and simple. The staff were courteous and friendly. The lobby was comfortable and cozy. For the client's convenience, a small store for snacks and drinks is available 24 hours. Great indoor heated pool and exercise facilities. Complimentary coffee and cookies are provided. Our room was surprisingly large and very clean. Beautiful huge bed with silky-smooth bedding and large soft pillows. Just Amazing! Loads of towels and Complimentary Dove! Shampoo, conditioner, and body wash, with an abundance of extras. Maid service is provided every day. Continental breakfast is also provided as a perk. However, this breakfast is DELICIOUS! Great variety of hot or cold options and the staff are very accommodating. The best Continental breakfast we've ever had! 5+star rating! Thanks to everyone for a wonderful stay!! Tina

The breakfast was not too bad but did not look fresh. Over all it was good. The agents take away the items on the exact time, not even 5 minutes of merci to wait for those who are late.It

It was very close to everything and our friend's home which we were visiting . Breakfast buffet was really good and very fresh and hot

Nice quiet area. Travelling home from a family reunion. This hotel was ideal because we did not have to drive through the city in the morning.